A Message From Fiona
Updated: Jun 17, 2020
My Dear Clients,
What a crazy time to be alive. I hope everyone is safe and healthy at home with everything they need for the road that lies ahead.
As you may know salons have been mandated to close indefinitely; meaning all appointments are cancelled until it’s safe for us to be open again. Which is scary for me, but it’s a scary time for everyone. Hairdressing is a passion of mine partly because it gives me the ability and opportunity to connect individually with people each day in a real way. Unfortunately that means it’s pretty impossible to do it while adhering to social distancing. I fully support our Governor’s decision given what we are facing, but that doesn’t make it any less sad for me. While closed, I will be implementing some changes to ensure a sanitized environment for all of us upon our return. My latest addition is a high temperature steam cleaner, to help stay as green as possible while fighting a heightened battle against germs that we’re still learning about. I’m also reworking some of the appointment timing to eliminate overlapping services; someone’s bang trim will no longer occur during someone else’s color processing time. These and some other changes are being evaluated for when we’re on the other side of this.
Now, I don’t know how long this will last but I want you to know that I’m here with you to help get through this together. I will still be around digitally to answer any questions you may have about your hair and grooming. Please talk to me before you reach for the scissors or box dye. We can still be social while keeping our physical distance. Even though my brick-and-mortar location is closed, it doesn’t mean that I’m not still here for you. If you don’t have FaceTime, I’m sure I can figure out Duo, Zoom, WhatsApp, or Skype if that’s what you’re using. Depending on how long this lasts we may need to find some more incredibly creative solutions, and we’ll do it and get through this together. But PLEASE reach out to me before you start squeezing berries into your hair or using Elmer’s glue as hair product. Fingers crossed; it should never come to that.
I’ll be using some of my extra time at home to learn new hairdressing skills and color & cutting techniques from various webinars and online classrooms. While furthering my education these past 20 years, I’m proud of the professional network I’ve built, giving me access to unique salon specific resources today. I’m also grateful that I can review archive videos from the past conferences I’ve attended, reliving and reinforcing the wisdom, tips and tricks from today’s top professionals from around the world, but safely in my pajamas. I’ll be sharpening my skills in my living room on my mannequin and my husband, and honestly if this lasts long enough- my cats.
It’s true that I’m not super great about posting on social media but I’ll be making more of an effort to post helpful ideas about grooming while passing time at home. I’ll try to keep it as fun, easy, and practical as possible. If you don’t already, please follow me on Facebook, Instagram, and Twitter. I’d also love to hear how you’re all doing with this. What are you doing to keep occupied? How much of your work can you viably do at home? Do you do a lot of video conferencing? What has this done for/to your grooming routine? Do you still even do jeans laundry?
Usually, I end these emails with all the links to book appointments, but I don’t know when our appointments will be possible again. At this point I only have the schedule blocked out until April, a very optimistic outlook. We’ll take things as they come. As always, if you’re able and would like to, you can purchase gift certificates for future services- through the website or contacting me directly. A special and sincere thank you to those very generous individuals who have sent me payments out of the blue simply for NOT doing their hair. Your kindness has helped in more ways than simply lifting spirits and I am forever grateful.
I miss you all already. Stay safe, sane and healthy. Fingers crossed that we can see each other at the salon soon. Until then, let’s keep making the world a more beautiful place, one head at a time – while maintaining a safe distance.